Fixico’s digital repair journey
repair journey
Effortless damage intake
Today, the process of repairing car damage is disparate, involving many different stakeholders who all have to coordinate repeatedly with one another. Not only is this time-consuming and inefficient, but it can also lead to miscommunication, adding further costs or compromising repair quality.
Via digitalisation, it is now possible for users to schedule their repair within a day after reporting their damage, at a date that suits their schedule, at a qualified repairer in their direct vicinity, without having to waste time on phone calls, emails, and in many cases even driving back and forth for a physical inspection.
Digital journey
1. Easy damage intake
Users report damage within minutes by uploading photos in Fixico’s web app or via partner-preferred systems
2. Convenient planning
Users plan their repair appointments on dates that fit their schedule in just a few clicks
3. Insightful repairs
Users and managers receive real-time updates throughout the repair process